Get to know me

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1. At Millwood’s Prenatal Massage, your comfort and experience are always our priority. Our clinic is located on the second floor of Iron Spine Chiropractic (Room 7).  A washroom is available on the main floor, so we recommend using it before heading upstairs.

2. Life happens, and sometimes plans change. If you need to cancel or reschedule, please give us at least 24 hours’ notice. This helps us offer your time to another client in need. Late cancellations or missed appointments may be subject to a $45 fee, which will be charged to the card we keep securely on file.

3. To make the most of your session, we encourage you to arrive a few minutes early. If you arrive more than 30 minutes late, we may need to consider it a cancellation, and if you’re just a little late (5–10 minutes), your session may be shortened so we can stay on schedule for everyone.

4. For your convenience, we accept credit card payments, and rebooking your next session before you leave is always encouraged so you can keep your care consistent. If it’s your first visit, please allow a little extra time — we’ll spend a few minutes getting to know you, your needs, and how we can best support you before beginning treatment.

5.  For everyone’s safety and well-being, we reserve the right to refuse or end a treatment at any time. Reasons may include, but are not limited to: intoxication, inappropriate or derogatory comments, sexual or romantic advances, illness and contagious or unidentified skin conditions such as rashes, warts, or bug bites. If you are feeling unwell, we kindly ask that you reschedule your appointment for another day.